When you invest in professional window tint installation for your home or business in Lakeland, FL, understanding your warranty coverage is crucial. As the owner of Custom Glass Tinting of Lakeland, I’ve been providing industry-leading warranty protection since 1986, and I want to help you understand exactly what my comprehensive warranty program covers.
My warranty system sets me apart from other window tinting companies in Central Florida because I offer three distinct types of coverage that work together to protect your investment completely.
Understanding My Three-Tier Window Tinting Warranty System
Unlike many window tint companies in the Lakeland area, I provide three layers of warranty protection that address virtually every scenario you might encounter with your window film installation.
Film Warranty Coverage
This manufacturer warranty covers the actual window tinting film material quality, protecting against various defects that could occur over the duration of the warranty period. The manufacturer’s warranty specifically covers:
- Peeling or delamination where the film separates from the glass
- Blistering that creates bubble formations in the film
- Darts (small imperfections that appear as tiny holes)
- Bubble formation that develops after the initial installation period
- Any material defects in the quality film itself
- Loss of adhesion between the film and glass surface
Coverage Duration: Lifetime warranties for residential installations, 15-year warranty coverage for commercial installations. 4-year warranty for exterior installations. 10/5-year warranty for specialty film installations. The warranty period may vary slightly based on specific film selections, but I always explain any variations during the consultation process.
Labor Warranty Protection
My labor warranty covers any installation-related issues that may arise after the 30-day settling period when the film has fully adhered to the glass. This warranty covers:
- Large area of dirt patches that appear under the window tinting film
- Long strains of hair or debris trapped in the tint during installation
- Corner curling where the film begins to peel from window edges
- Installation imperfections that affect performance
- Any workmanship concerns related to improper application
- Issues with film adhesion due to installation technique
- Problems with the application of window film that affect its durability
Coverage Duration: Lifetime warranty on both residential and commercial installations. Excluding exterior installations. This labor warranty demonstrates my confidence in the quality of my installation work.
“No Fault” Warranty
This is where I truly stand apart from other window tint companies in Polk County. My “no fault” warranty covers accidental damage that isn’t related to material defects or installation issues:
- Accidental nicks or scratches to the tint
- Pet damage from cats or dogs
- Cleaning mishaps using improper cleaning agents
- Other “oops” moments that can happen in daily life
- Minor damage from moving furniture
- Accidental contact during routine maintenance
This warranty recognizes that life happens, and I want you to have peace of mind with your window film investment. The warranty is provided to give customers confidence that their tint installation is protected beyond just manufacturer and installation coverage.
Why My Warranty Exceeds Industry Standards
Having been in business since 1986, I’ve seen how other shops handle warranties, and frankly, many don’t offer warranties at all. Here’s what makes my warranty program different from typical tint warranty offerings:
Comprehensive Coverage: While competitors might offer basic manufacturer warranties, I provide three layers of protection that cover virtually every scenario. Most window tinting companies only warrant against material defects, but I go far beyond that standard.
Lifetime Labor Coverage: Most companies limit labor warranties to 1-2 years. I stand behind my installation work for life because I use only architectural films (never automotive tint) and maintain the highest installation standards. This lifetime coverage applies to both residential and commercial interior projects.
Local Accountability: As a Lakeland-based, owner-operated business, I’m personally invested in your satisfaction. When you call about a warranty issue, you’re speaking directly with me – not a call center. I authorize all warranty work personally and honor every legitimate claim.
No Hidden Exclusions: My warranties are straightforward. I don’t use fine print to void coverage or avoid honoring legitimate warranty claims. The warranty terms are clearly explained during consultation.
Reputable Manufacturer Partners: I work exclusively with reputable film manufacturers that stand behind their products. These manufacturer relationships ensure quality film and reliable warranty support.
What’s NOT Covered
To maintain compliance with warranty regulations and ensure transparency, here’s what my warranties don’t cover:
- Damage from building settling that affects window frames and causes glass breakage
- Glass breakage itself (though my film manufacturer provides 36-month seal failure coverage and 60-month thermal shock coverage if your windows are still under warranty)
- Normal wear from extreme weather events beyond the film’s specifications
- Damage from improper care using abrasive cleaning agents after I’ve provided care instructions
- Damage from paint or other substances applied to the film surface
- Issues caused by improper application by other installers (warranty does not apply to work I didn’t perform)
- Incidental damage to property during installation (covered by my $2,000,000 insurance policy instead)
The warranty does not apply to installations performed by other companies or DIY attempts. My warranty is only valid for installations I personally complete.
How to Properly Care for Your Tinted Windows
Proper maintenance helps ensure your warranty remains valid and your tint performs optimally throughout its duration:
Wait Period: Allow 30 days after installation before cleaning to let the film fully cure and adhere properly to the glass.
Cleaning Products: Use only soapy water (Dawn 5-7 drops) and soft cloths. I’ll provide specific care instructions after installation to ensure compliance with warranty terms.
Avoid Abrasive Materials: Never use scrapers, steel wool, or abrasive cleaning pads on tinted surfaces. Improper care can void warranty coverage.
Regular Maintenance: Gentle cleaning with appropriate products will help maintain the film’s appearance and performance. Regular care prevents the need for warranty claims.
Making a Warranty Claim
If you experience any issues covered under warranty, the process is straightforward:
- Contact Me Directly: Call (863) 604-2645 or email [email protected] to report the issue
- Describe the Issue: I’ll ask about the specific problem, when you first noticed it, and the duration since installation
- Schedule an Assessment: I’ll come out to evaluate the situation at no charge to determine warranty coverage
- Resolution: If the issue is warranty-covered, I’ll repair or replace the affected film at no cost to you. I honor all legitimate warranty claims promptly.
The warranty covers both materials and labor for covered issues, so customers never pay for warranty repairs on legitimate claims.
Why Comprehensive Warranty Matters for Your Investment
Window tint is a long-term investment in your property’s comfort, energy efficiency, and UV protection. A comprehensive warranty like mine provides:
Financial Protection: Your investment is protected against defects, installation issues, and even accidental damage for years to come. The warranty coverage ensures you won’t face unexpected repair costs.
Peace of Mind: You can enjoy your newly tinted windows without worrying about potential problems. The warranty provides confidence in your purchase decision.
Quality Assurance: A company willing to offer lifetime warranties stands behind the quality of their work and materials. This demonstrates my confidence in both the film and installation process.
Professional Accountability: You have recourse if issues arise, ensuring professional resolution. My warranty is honored throughout the coverage period.
Understanding VLT and Warranty Coverage
VLT (Visible Light Transmission) affects warranty coverage in some cases. Different VLT percentages may have varying warranty terms, particularly for commercial installations where building regulations apply. I always explain how VLT selection affects your specific warranty coverage during consultation.
Solar Film Performance and Warranty
My solar window films are designed to provide heat rejection and UV protection throughout the warranty period. The manufacturer warranty covers any degradation in solar performance that affects the film’s ability to block heat and harmful UV rays. This coverage ensures your energy savings and interior protection benefits last for the duration of the warranty.
Paint Protection and Commercial Applications
For commercial customers, I also offer paint protection solutions and decorative films that come with specific warranty coverage. These applications may have different warranty terms based on the intended use and exposure conditions. Commercial warranty coverage is designed to meet business needs and compliance requirements.
Frequently Asked Questions About My Warranty
Q: Does the warranty transfer if I sell my property?
A: Residential warranties are non-transferable to new property owners. Commercial warranties may transfer depending on the specific warranty terms and building ownership changes.
Q: What if my windows are damaged during a storm?
A: Storm damage isn’t covered under the film warranty.
Q: Do I need to keep receipts or documentation?
A: Keeping your paperwork is always recommended for your records to promptly be able to process a warranty claim.
Q: How long do I have to report warranty issues?
A: There’s no time limit during the warranty period, but I recommend reporting issues as soon as you notice them to ensure prompt resolution.
Q: Will using improper cleaning products void my warranty?
A: Yes, using abrasive cleaning agents or improper care techniques can void warranty coverage. I provide detailed care instructions to help maintain warranty compliance.
Q: What if I need warranty service on a commercial installation?
A: Commercial warranty service follows the same process as residential, but I understand business needs for quick resolution to minimize disruption.
The Value of Professional Installation and Quality Film
My warranty coverage is only possible because I use premium architectural films from reputable manufacturers and maintain the highest installation standards. As a member of the International Window Film Association since 1998 and with an A+ Better Business Bureau rating, I’ve built my reputation on quality workmanship and customer service.
The durability of professional installation combined with quality film ensures that warranty claims are rare, but when they do occur, I honor them completely. This approach has helped me maintain customer relationships for decades.
Film Partnership and Enhanced Coverage
I work with leading manufacturers to provide the best solar films available. These partnerships ensure that both the manufacturer warranty and my installation warranty work together to provide comprehensive coverage. Films that I install are known for their durability and consistent performance throughout the warranty period.
Privacy Film and Decorative Applications
Privacy films and decorative applications receive the same comprehensive warranty coverage as standard tint installations. Whether you choose frosted film for bathroom privacy or decorative patterns for commercial spaces, the warranty covers material defects, installation issues, and accidental damage according to the same terms.
Commercial Building Compliance and Warranty
For commercial customers, I ensure all installations meet local building regulations and compliance requirements. The warranty covers any issues that arise from proper installation while maintaining compliance with applicable codes and regulations. This gives business owners confidence in their investment.
Ready to Learn More About My Warranty Protection?
If you’re considering window tint for your Lakeland area home or business, I’d be happy to explain my warranty coverage in detail during your free consultation. I serve all of Polk County and surrounding areas, including Winter Haven, Bartow, Plant City, and Auburndale.
Understanding warranty coverage is crucial when selecting a window tinting professional. My comprehensive warranty program provides protection that other companies simply don’t offer, giving you confidence in your investment from day one.
Visit my Google Business Profile to read reviews from satisfied customers who’ve experienced my warranty service firsthand.
Remember, when it comes to window tint warranties in Lakeland, FL, no one offers more comprehensive protection than Custom Glass Tinting of Lakeland. Let me show you why my warranty program provides the best investment protection in Central Florida. My commitment to quality installation, premium materials, and comprehensive warranty coverage ensures satisfaction for years to come.
